IN THE COUNTY LEGISLATURE OF JACKSON COUNTY, MISSOURI
Title
A RESOLUTION inviting the Missouri State Auditor to conduct a full comprehensive audit to examine and evaluate the management of Jackson County's fiscal, budgetary, and procurement policies and procedures related to the 2023 property assessment process.
Intro
RESOLUTION NO. 21380, August 21, 2023
INTRODUCED BY Sean E. Smith, Manuel Abarca IV, and Venessa Huskey County Legislators
Body
WHEREAS, the 2023 Reassessment has resulted in over 54,000 appeals by taxpayers; and,
WHEREAS, the Legislature passed on August 3, 2023, Resolution 21358 requesting payments to Tyler Technology be withheld by the County Executive until such time as the Legislature is satisfied that Tyler has met their performance obligations; and,
WHEREAS, thousands of taxpayers have reported difficulty with the appeal process including phone outages, excessive hold times, website errors and undue complexity; and,
WHEREAS, public confidence in the fairness, accuracy, and accessibility of the appeal process and is vital to good governance; and
WHEREAS, on dozens of occasions the Legislature has requested data regarding the assessment and appeal process that the administration has been unable to provide on a timely basis; and
WHEREAS, the Legislature recommends the scope of a selective audit related to the 2023 Reassessment:
? Review of the contracting process associated with vendors and suppliers who provided assistance with the 2023 assessment.
? Analysis of output of the initial 2023 assessment process conducted through a Computerized Assisted Mass Assessment.
? Audit of the project management, testing and associated impact of the 2023 assessment.
? Review, report and recommend improvements in the assessment and appeal processes undertaken by Jackson County in the 2023 assessment.
? Recommendations for improvements in organizations structure, systems and controls for future assessment and appeal needs.
and;
WHEREAS, th...
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