IN THE COUNTY LEGISLATURE OF JACKSON COUNTY, MISSOURI
Title
A RESOLUTION recognizing the service of Donald A. Rankins, Network Support Technician, and extending best wishes for his future endeavors.
Intro
RESOLUTION NO. 21313, June 15, 2023
INTRODUCED BY DaRon McGee, Megan L. Marshall, Jalen Anderson, Donna Peyton, Manuel Abarca IV, Venessa Huskey, Charlie Franklin, Jeanie Lauer, and Sean E. Smith, County Legislators
Body
WHEREAS, Donald A. Rankins, Network Support Technician for the Jackson County Information Technology (IT) Department, will be leaving his position on June 23, 2023, to pursue other ventures; and,
WHEREAS, throughout his tenure, Donald has exhibited outstanding dedication and commitment; and,
WHEREAS, Donald was a recipient of the prestigious Distinguished Technical Award on Public Employees Recognition Day in May 2021, in recognition of his exceptional contributions to the County; and,
WHEREAS, Donald has been the lead technician responsible for the Granicus software application, which enables the public to view Legislative meetings, showcasing his proficiency in managing and maintaining key technological platforms; and,
WHEREAS, Donald's commitment to service is evident through his hosting of weekly County Legislative virtual meetings, where he has exemplified remarkable patience and assistance to attendees facing last-minute technical challenges; and,
WHEREAS, Donald's instrumental involvement in the Recorder of Deeds software upgrade project and subsequent support has showcased his leadership and technical prowess, establishing him as the go-to technician for this application; and,
WHEREAS, despite the demands of his daily responsibilities, Donald has consistently prioritized IT support ticket requests, demonstrating his commitment to timely resolution and outstanding customer service; and,
WHEREAS, Donald's exceptional performance and positive attitude toward customer service have allowed him to develop strong relationships ...
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